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Human Fallibility

eBook - The Ambiguity of Errors for Work and Learning, Professional and Practice-based Learning

Erschienen am 17.03.2012, Auflage: 1/2012
111,95 €
(inkl. MwSt.)

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Bibliografische Daten
ISBN/EAN: 9789048139415
Sprache: Englisch
Umfang: 282 S., 2.90 MB
E-Book
Format: PDF
DRM: Digitales Wasserzeichen

Beschreibung

A curious ambiguity surrounds errors in professional working contexts: they must be avoided in case they lead to adverse (and potentially disastrous) results, yet they also hold the key to improving our knowledge and procedures. In a further irony, it seems that a prerequisite for circumventing errors is our remaining open to their potential occurrence and learning from them when they do happen. This volume, the first to integrate interdisciplinary perspectives on learning from errors at work, presents theoretical concepts and empirical evidence in an attempt to establish under what conditions professionals deal with errors at work productivelyin other words, learn the lessons they contain. By drawing upon and combining cognitive and action-oriented approaches to human error with theories of adult, professional, and workplace learning this book provides valuable insights which can be applied by workers and professionals. It includes systematic theoretical frameworks for explaining learning from errors in daily working life, methodologies and research instruments that facilitate the measurement of that learning, and empirical studies that investigate relevant determinants of learning from errors in different professions. Written by an international group of distinguished researchers from various disciplines, the chapters paint a comprehensive picture of the current state of the art in research on human fallibility and (learning from) errors at work.

Inhalt

The Ambiguity of Errors for Work and Learning: Introduction to the VolumeJohannes Bauer and Christian Harteis.-Part A: Errors, their Learning Potential, and the Processes of Learning from Errors.-Errors and Learning from Errors at WorkStephen Billett.-Tracing Outcomes of Learning from Errors on the Level of KnowledgeMartin Gartmeier and Elke Schüttelkopf .- Towards a Theory of Negative Knowledge (NK): Almost-Mistakes as Drivers of Episodic Memory AmplificationFritz Oser, Catherine Näpflin, Christine Hofer, and Philipp Aerni.- Professional knowledge is (also) knowledge about errorsHans Gruber and Michael Mohe.-Part B: Methodological strategies.-Research on Errors and Learning from them: Methodological PerspectivesKlaus Mehl and Theo Wehner.-Measuring Organizational Climate for Learning from Errors at WorkDaniel Putz, Jan Schilling, and Annette Kluge.-Part C: Learning from Errors in the Professions.-Innovation by Learning from Mistakes: The Relationships between Team Characteristics, Error Orientation, and Team InnovationMarianne van Woerkom.-Error Orientation and Intuitive Decision Making: Results of an Exploratory Study in the Domain of Emergency MedicineChristian Harteis and Franziska Frost.-Learning from Errors in the Professions: Empirical Findings on Processes, Outcomes, and Supportive ConditionsJohannes Bauer, Martin Gartmeier, and Christian Harteis.-Part D: Enabling Learning from Errors.-Dealing Effectively with Errors during TrainingNina Keith.-Reflecting on Learning from Errors in School Instruction Findings and Suggestions from a Swiss-German Video StudyInger Marie Dalehefte, Manfred Prenzel, and Tina Seidel.-Learning from Errors: The Role of After-Event ReviewsShmuel Ellis.-Incident Reporting Systems in Hospitals: How does Learning Occur Using this Organizational Instrument?Yvonne Pfeiffer and Theo Wehner.-Conclusion.-Research on Human Fallibility and Learning from Errors at Work: Challenges for Theory, Research, and PracticeChristian Harteis, Johannes Bauer, and Helmut Heid.Part B: Methodological strategies.-Research on Errors and Learning from them: Methodological PerspectivesKlaus Mehl and Theo Wehner.-Measuring Organizational Climate for Learning from Errors at WorkDaniel Putz, Jan Schilling, and Annette Kluge.-Part C: Learning from Errors in the Professions.-Innovation by Learning from Mistakes: The Relationships between Team Characteristics, Error Orientation, and Team InnovationMarianne van Woerkom.-Error Orientation and Intuitive Decision Making: Results of an Exploratory Study in the Domain of Emergency MedicineChristian Harteis and Franziska Frost.-Learning from Errors in the Professions: Empirical Findings on Processes, Outcomes, and Supportive ConditionsJohannes Bauer, Martin Gartmeier, and Christian Harteis.-Part D: Enabling Learning from Errors.-Dealing Effectively with Errors during TrainingNina Keith.-Reflecting on Learning from Errors in School Instruction Findings and Suggestions from a Swiss-German Video StudyInger Marie Dalehefte, Manfred Prenzel, and Tina Seidel.-Learning from Errors: The Role of After-Event ReviewsShmuel Ellis.-Incident Reporting Systems in Hospitals: How does Learning Occur Using this Organizational Instrument?Yvonne Pfeiffer and Theo Wehner.-Conclusion.-Research on Human Fallibility and Learning from Errors at Work: Challenges for Theory, Research, and PracticeChristian Harteis, Johannes Bauer, and Helmut Heid.

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